{"id":2496,"date":"2025-05-20T10:42:26","date_gmt":"2025-05-20T10:42:26","guid":{"rendered":"https:\/\/fert-lab.com\/quality-policy\/"},"modified":"2025-11-19T10:56:16","modified_gmt":"2025-11-19T10:56:16","slug":"quality-policy","status":"publish","type":"page","link":"https:\/\/fert-lab.com\/en\/quality-policy\/","title":{"rendered":"QUALITY POLICY"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Our vision is to identify the name of the FertLab center as the most exemplary Human Fertility Research Center and modern Cryopreservation Bank that provides high-level services in the field of genetic material storage and donation, according to the most stringent international quality standards. Faithful to our core mission, which is our driving force, the Management and staff are committed to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Investments in high-quality and state-of-the-art equipment.<\/li>\n\n\n\n<li>Dedication to the rules of medical ethics.<\/li>\n\n\n\n<li>Strict adherence to ethical rules in the applications of Biology.<\/li>\n\n\n\n<li>Confidentiality and safeguarding of the personal data and confidential information of our customers and all interested parties.<\/li>\n\n\n\n<li>Continuous provision of high quality health, safety and customer service that complies with the requirements of the 11 quality dimensions, as described in EN 15224:\n<ul class=\"wp-block-list\">\n<li>Appropriate &amp; correct treatment (Appropriate &#8211; correct care)<\/li>\n\n\n\n<li>Availability<\/li>\n\n\n\n<li>Continuity of care<\/li>\n\n\n\n<li>Effectiveness<\/li>\n\n\n\n<li>Efficiency (cost-benefit ratio, etc.)<\/li>\n\n\n\n<li>Equality among patients (Equity)<\/li>\n\n\n\n<li>Evidence and Knowledge based<\/li>\n\n\n\n<li>Patient-centred care including physical, psychological and social integrity<\/li>\n\n\n\n<li>Patient involvement<\/li>\n\n\n\n<li>Patient safety<\/li>\n\n\n\n<li>Provision of care at the appropriate time \/ in the appropriate order, Patient accessibility (Timeliness \/ accessibility).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Strict monitoring of the Unit&#8217;s clinical processes, on the one hand, in terms of their integration into the Sector&#8217;s procedures through a specific framework of approvals and training, and on the other hand, of the clinical risks that may arise from them.<\/li>\n\n\n\n<li>Continuous monitoring of the center&#8217;s operations and any changes that affect them, through a framework of indicators that are updated at regular intervals.<\/li>\n\n\n\n<li>Monitoring and management of incidents, near misses and adverse events.<\/li>\n\n\n\n<li>Continuous compliance with the regulatory\/legislative framework governing the operation of the center,<\/li>\n\n\n\n<li>Continuous improvement of the effectiveness of the center&#8217;s Quality System.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Our goals are:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Application of the most modern, advanced and effective cryopreservation methods and techniques.<\/li>\n\n\n\n<li>Maintaining very high success rates in cryopreservation processes.<\/li>\n\n\n\n<li>Personalized approach and seamless communication.<\/li>\n\n\n\n<li>Increasing our customers&#8217; satisfaction, through the full coverage of their needs, their desires and advisory support regarding the expected provision of services.<\/li>\n\n\n\n<li>Improvement in information and communication, important factors for greater transparency.<\/li>\n\n\n\n<li>Investing in the training of scientific staff to meet the demands of their work.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Our vision is to identify the name of the FertLab center as the most exemplary Human Fertility Research Center and modern Cryopreservation Bank that provides high-level services in the field of genetic material storage and donation, according to the most stringent international quality standards. Faithful to our core mission, which is our driving force, the &#8230; <a title=\"QUALITY POLICY\" class=\"read-more\" href=\"https:\/\/fert-lab.com\/en\/quality-policy\/\" aria-label=\"Read more about QUALITY POLICY\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2496","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>QUALITY POLICY - Fertlab<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fert-lab.com\/politiki-poiotitas\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"QUALITY POLICY - Fertlab\" \/>\n<meta property=\"og:description\" content=\"Our vision is to identify the name of the FertLab center as the most exemplary Human Fertility Research Center and modern Cryopreservation Bank that provides high-level services in the field of genetic material storage and donation, according to the most stringent international quality standards. 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